Agentic Consulting Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.agentic-consulting.co.uk) or provide data via our online forms. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information we collect

A. Personal & professional data

We may collect the following types of personal and professional information:

• Personal details: Name, email address, phone number, and any other data submitted through contact forms or account registrations.
• Professional data: Business performance metrics, operational challenges, and other data you choose to share for business analysis purposes.
• Development data: Responses to coaching assessments, feedback forms, and personal development evaluations.

B. Automatically collected information

• We also collect certain information automatically when you use our website:
  Device & usage data: Including IP address, browser type, device identifiers, and usage behaviour.
• Cookies: Small text files stored on your device to enhance your experience. You can manage or withdraw your cookie preferences through your browser settings or our cookie banner. For further details, see our [Cookie Policy] (if applicable).

2. How we use your information

A. Website & general business use

We use your information to:

• Respond to your enquiries and provide support
• Improve our website functionality and user experience
• Comply with legal obligations and enforce our terms

B. Business analysis & coaching

We use relevant personal and business data to:

• Assess business performance and offer tailored insights
• Analyse leadership capabilities and personal development needs
• Improve our coaching methodologies and produce anonymised insights for internal research.

3. Legal basis for processing

We process your personal data based on one or more of the following lawful bases:

• Consent – where you have explicitly given consent
• Contract – where processing is necessary to fulfil a contract or take steps at your request
• Legitimate interests – to operate and improve our services, where your rights do not override these interests
• Legal obligation – where processing is necessary to comply with legal requirements

4. Sharing your information

We do not sell your data. We may share it in the following circumstances:

• With service providers who support our operations (e.g. IT support, hosting, analytics, coaching platforms)
• Where legally required, such as for compliance with court orders or regulatory obligations
• Using anonymised or aggregated data for research, insights, and service improvement

5. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

• Coaching & business data: Retained for 12 months from the date of submission, unless an ongoing client relationship exists
• Website & analytics data: Retained in accordance with our analytics provider’s policies and UK data protection requirements

6. Your rights

You have the following rights regarding your personal data:

• Access – to request a copy of the data we hold about you
• Correction – to update or amend inaccurate or incomplete information
• Deletion – to request deletion of your data, where legally permissible
• Objection or restriction – to object to processing or request we limit certain uses of your data
• Withdraw consent – where we rely on your consent, you may withdraw it at any time

To exercise these rights, contact us at:
info@agentic-consulting.co.uk

7. Data security

We use reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or loss. These include:

• Encryption and access controls
• Secure cloud-based and on-premise storage
• Regular reviews of our security practices

However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Marketing communications

We may occasionally send you relevant updates about our services. You can opt out of these at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Third-party websites

Our website may contain links to other websites. We are not responsible for their content or privacy practices. We recommend you review their privacy policies when visiting.

10. Updates to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and we may notify you by email if appropriate.

11. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Agentic Consulting Limited, Registered in England, Company No. 16467714

Registered Office: First Floor, The Old Chapel, 9 Kempson Road, Leicester, LE2 8AN

info@agentic-consulting.co.uk
+44 116 207 2034

Effective Date: 25 April 2025
Last Updated: 22 May 2025