DMCCA Compliance Benchmarking Survey 2025
Take part in the DMCCA Compliance Benchmarking Survey 2025 and help assess how ready the sector is for the new rules on auto-renewals and consumer rights. Benchmark your organisation, shape sector guidance, and receive a free report and checklist.
Is your organisation ready for the DMCCA?
The Digital Markets, Competition and Consumers (DMCC) Act introduces important new consumer protection rules for any organisation offering auto-renewing memberships or subscription services – including charities, professional bodies, not-for-profits, and commercial businesses.
We’re running this short survey to:
Benchmark DMCC awareness and compliance readiness across the sector
Understand where organisations are already aligned – and where support is needed
Shape practical compliance guidance and resources for membership and subscription organisations
UK consumers are losing £1.6 billion every year on unwanted or forgotten subscriptions. With the average person now holding seven active subscriptions, concerns are rising over unclear renewals, hard-to-cancel services, and misleading design tactics. Public consultations showed strong demand for: Greater transparency at sign-up Clear, timely renewal reminders Easier ways to cancel
Why take part?
Taking part in this sector-wide DMCCA Compliance Benchmarking survey helps your organisation and the wider membership and subscription community – prepare for one of the most significant regulatory changes since the introduction of GDPR!
By taking part your will be able to…
- understand your readiness for the DMCC Act and identify any gaps in compliance
- compare your approach with others across the sector
- receive exclusive access to the DMCC Benchmark Report and Compliance Checklist
- contribute to sector-wide insight that will shape practical guidance and support
- stay ahead of enforcement by understanding the expectations before the new rules come into force
Whether you’re just starting to assess the DMCC Act or already making changes, your input will help raise standards and ensure no organisation is left behind.
Key DMCC Act Requirements
Organisations offering auto-renewing memberships or subscriptions must:
Give clear, upfront information before someone joins
Provide a written confirmation of terms after joining
- Offer a 14-day cooling-off period (on joining and 12-month+ renewals)
Send timely renewal reminders in a durable format
Make cancellation simple and barrier-free
Keep records and assign clear compliance responsibility
Read the full article on what the DMCC Act means for membership organisations
Contribute to the Membership Sector Benchmark
Please take a few minutes of your time to complete this important survey and help shape the future of compliance across the membership and subscription sector.
By taking part, you’ll:
Contribute to an important sector-wide benchmark
Get early access to the DMCCA Benchmarking Report and Checklist
Learn more about the DMCC Act and how it affects your organisation
Your responses are fully confidential and reported only in aggregate.
