DMCCA Readiness Checklist for Membership Organisations
A free checklist of what to review before the new subscription rules apply from January 2027 – covering joining, renewals, reminders, cancellations and record-keeping.
DMCCA subscription rules: January 2027 update
The new DMCCA subscription contract requirements will come into force in January 2027. They may affect membership organisations offering auto-renewing memberships or subscriptions to consumers. Organisations should review their joining, renewal, cancellation, cooling-off and membership system processes ahead of implementation.
Our DMCCA membership checklist helps membership organisations understand and prepare for the new subscription contract requirements coming into force in January 2027.
The Digital Markets, Competition and Consumers Act (DMCCA) introduces new legal duties around how consumers join, renew and cancel memberships and subscriptions.
DMCCA Membership Checklist: What Should You Review?
From January 2027, organisations offering auto-renewing memberships or subscriptions to consumers will need to comply with new requirements covering:
- Pre-contract information and transparency
- Cooling-off rights on joining and qualifying renewals
- Renewal reminder notices
- Clear and straightforward cancellation processes
- Evidence, record-keeping and consumer rights
Non-compliance can create significant reputational, operational and financial risks, including regulatory action, substantial fines and loss of member trust.
But there’s an opportunity too.
Use the changes as an opportunity to review your membership journeys and systems, strengthen transparency and trust, and create a better member experience.
With the new subscription requirements now coming into force in January 2027, organisations should start preparing now.
For a fuller explanation of who is in scope, the charity exemption and what changes in January 2027, read our DMCCA compliance guide for membership organisations and its FAQs.
Get started now
Download the free DMCCA Readiness Checklist to assess your current compliance and start building your roadmap for 2027.
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We’re already working with membership teams to assess risks, build readiness, and turn compliance into engagement.